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We generally respond to inquiries within one (1) week of receiving your submission. If you have not heard from us after that time, we may be experiencing a technical snafu wherein the message one way or the other went on an unexpected walkabout. In such a situation, please feel free to follow up with us directly at

Please note that the last day for on-site research before our building renovation project begins is Saturday, January 4, 2020, and to ensure the safety and security of our collection, we are moving it off-site. We will continue to provide reference services, but our timeline for responding will be greatly affected. We appreciate your patience and forbearance as we seek to continue to provide our services to the best of our logistical capabilities.

Please note: we do not provide appraisals, and considerations for staff members' time may preclude us from answering queries if they require extensive research.

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